Abhay Kapoor

Modal & Actor


Abhay KapoorGroup Head HR | People & Culture l Global HR/ TA/ OD/ ER lRegional HRBP l Leadership Coach l Change Mentor l E-Commerce/Internet l Automotive l Pharma l Consumer Goods/Electronics l IT/ITES l Manufacturing l StartupSouth DelhiSummarySenior Human Resources Leader, Change Enabler and PeopleStrategist with 25+ years of experience in driving and executingPeople Excellence & Organisation Development programs in diverseindustries including E-commerce, Internet, Pharma, ConsumerGoods, Engineering, IT & ITES and Engineering in Large Indian,American, European, Japanese, Korean MNCs and Startups.Crusader in driving strategic HR Initiatives and maximizingenterprise-wide performance by utilizing advanced technologies todesign high-impact people programs.• Organization Design – Alignment with Business• Build People Capability through Competency Based HRInterventions• Building a High Performance Culture, HR Processes and Policies• Improving People Productivity and Employee Experience• Employee Engagement, Designing & Effective Implementation ofER StrategiesDriving Strategic Interventions– Best Employer Survey,Compensation Surveys, 360 Degree Feedback Competency BuildingInterventions, Hay Job Evaluation, Succession Planning, LeadershipDevelopment, HR Digitization, Balance Score Card.Designing and implementing Business linked Innovative EmploymentModels, Employee Experience based on Artificial Intelligence andData Analytics, Compensation and Reward Philosophy linked toBusiness, Employee Centric Leadership, Digitization of PeopleProcesses, Outsourcing and e-Learning Solutions.Page 1 of 7Led extensive Change Management and OD interventions,Building capabilities and talent pipeline during high growth phasesof business and start-up/ greenfield stage, Implementing HRinterventions, processes and employee transition managementduring M&A/ business closures/ consolidation.Led and Built Large team of 100+ HR Professionals from XLRI/TISS/ MDI/ IIMs, Expertise in institutionalize HR Systems &Processes for Startup / New Projects.Led Strategic Employee Relations at Group level for 10000+Employees spread across 9 Locations. Designing SustainableHR & ER Strategies and leading Proactive Industrial RelationsInterventions. Successfully negotiating for long term settlements withunions and dealing with national-level union leaders to take them onboard for a win-win approach.Prolific relationship builder with all stake holders in multicultural, multigenerational, global organisation settings. Served as Chairman forPF, Super Annuation & Gratuity Trust, Independent Director in groupcompanies and lead CSR Initiatives.Contributed as Panelist/ Speaker in Conferences & Seminars on HR,IR, Leadership, Change & holding responsible positions with CII,FICCI, AIMA, AIOE, NHRD, FIA, FMA.ExperienceAmazonSenior HR LeaderJanuary 2016 - Present (5 years)New Delhi Area, IndiaSenior HR Leader - India Operations Team, leading new global benchmarkon people practices in an ambiguous environment. Spearheading theimplementation of high-impact solutions for HR deliverable to meet fast growthtarget of Amazon Operations in India. Leading end to end HR & ER for fastestgrowing Region with total employee base of 12,000+.Leading, developing, motivating and supporting HR teams across region toensure excellence in service delivery and people practices. Hired, coached,Page 2 of 7mentored and developed a strong team of 100+ HR & ER Professionals overlast 4 years.Driving with business on workforce planning, high bar performance matrix,individual development plans, succession planning, competency-based careerprogression matrix and support to the leadership team on people issues andpolicies.Participating in designing and implementing Global projects to addressHR challenges. Designing and implementing Employment Models, Comp &Benefits structures, implementing HR technology to digitize HR processes forIndia Operations.Worked with business leadership to raise the bar in all HR deliverables for intime launch of 8 Green Field projects.Recognized for achieving business’s exponential growth and supporting itwith Organization Development initiatives.Reduced manpower cost and launched multiple strategic initiatives like Gig,Fixed term, Part time and on-demand hiring.Proactively coach, educate and engage with business leaders, HRBPs, ERManagers, internal & external stakeholders, manpower agencies, 3P vendorson handling people issues, enhancing employee experience and awareness ofcompany's liabilities.Diversity and Inclusion – Employer Branding and connect programs forengaging diverse workforce.Responsible for providing guidance on statutory compliance, labor laws, CSRand external relations.Proactive talent management strategies and coaching / mentoring seniorbusiness leaders on people development and employee-concentric leadership.Escorts LimitedAssociate Vice President - Corporate HR & ER - Group HeadApril 2012 - 2016 (4 years)New Delhi Area, IndiaLeading Human Resources and Employee Engagement Initiatives at GroupLevel for all Businesses and Corporate functions. Alligning people processeswith business need and helping different Business of Escorts - Auto Products,Railway Products, Constructions Equipments and Agri-Machinery Groupin improving productivity,competency and communication in fast changingand challenging bussiness environment. Implementation of OD and ChangeManagement interventions, Group level HR Analytics, Transformationthrough Innovative HRIS and HCM. Leading C & B and Payroll Outsourcingproject for Escorts Group. Also responsible as Group Head - Corporate ER.,Page 3 of 7for Corporate level proactive Employee Relations Strategies, HR and ODinterventions for Union Relations Management and Positive involvement ofTrade Union in Business, Compliances Review for all Businesses acrossESCORTS Group on HR & IR processes.Neuland Laboratories LimitedVice President & Head - Global HRApril 2011 - April 2012 (1 year 1 month)HyderabadHeading HR Function for Indian Operations and Strategic HR for its Globalsubsidiaries in US, Japan and Europe. Formulating & Implementing HRStrategies and Processes for Performance driven organisation and valuebased people culture. Enabling Business for higher productivity and growthwith profitability. Driving Strategic Management intervention at ManagementCommitee Level.SUN PHARMA (RANBAXY Daaichi-Sankyo)General Manager - HR ( Head HR- API Division)August 2007 - 2011 (4 years)IndiaHead- HR for API Division of Ranbaxy Laboratories Limited (Part of DaaichiSankyo of Japan) and Managing large team of HR, ER, TA, OD & ADMN.professionals at API Division spread across six locations and 4000 Manpower.Ranbaxy with total talent strength of 23000 employees was leading IndianMNC pharma company, which was part of $ 12 Bn. Daiichi Sankyo Japan andNow merged with Sun Pharma Limited.• Devising Implementing HR Policies and Strategies for Talent Management,Coaching, Counseling and Mentoring of People Managers.• Employee Engagement- Initiated Engagement Clubs and Scored highestengagement score 2 times across Ranbaxy for API Division in HEWITT GlobalEngagement Survey• Career & Succession Planning- HIPOs identification, Competency Mapping &Assessment,• LMS – Initiated Online Training and e-Learning Management System• Talent Acquisition & Retention, Campus Hiring, revamped GET Scheme,Reduced Attrition• Change Initiatives– Productivity Surveys, Enhance EmployeesCommunication, ROI on Training• Community Health Services and Tie up with Punjab Govt. for Rural HealthInitiativesPage 4 of 7• Compensation Benchmarking -Reward & Recognition, Monthly/ Quarterly /Spot awards• Industrial Relations in Unionized Environment, Settlement at 4 Units withinMandate• PMS, Online Reviews and Hay Evaluation for all Managerial Employees• Lead “Stepping Stones” project in API BU and trained 400 People Managersup to Director Level on Performance Coaching, Counseling and Giving /Receiving Feedback• Peaceful Closure of large API Unit of Mohali with due permission from govt.and settlement of more than 700 employees.LG ElectronicsManager - HR & MS (Team Head - Operations HR)March 2002 - August 2007 (5 years 6 months)Greater Noida , IndiaPart of HR & MS Leadership Team managing India and South East AsiaHR Operations. I was leading a Team of 10 HR Professionals and handlingHRIS, PMS, Employee Engagement, Employee Relations, Pan-India Payroll,Compensation and Benefits, Rewards and Recognition, Employer Brandingbased at South East Asia HQ Greater Noida - India.VA TECH Escher Wyss Flovel India Ltd. ( Now ANDRITZ )Manager - HR & Admn.November 2000 - 2002 (2 years)Heading HR, Admn. & Security for Faridabad Operations and providing HR &ER support for employees based at various onsite projects in India and AsiaPacific countries.Tube Investments of India Ltd., Gurgaon ( Part of Murugappa Group,Chennai)Head - ER & HRFebruary 1998 - November 2000 (2 years 10 months)I was HR Head for setting up a greenfield project of TI for supplying autocomponent to Maruti. Worked as Plant HR Head and North Regional HR Headat Bawal / Gurgaon.Techbooks International Services Pvt. Ltd. ( Now Aptara Corp. )Human Resources Officer (Head- HR)May 1996 - December 1997 (1 year 8 months)New Delhi Area, IndiaPage 5 of 7Heading HR for Start up , India Operations ( Part of Techbooks of USA, nowAPTARA Corportion) during formative years of Techbooks in India. Have beeninstrumental in setting up all HR policies and procesess from scratch andrecruiting approx. 1500 IT & non IT professionals during short duration for thecompany.SYSTOPIC LABORATORIES LIMITED, New DelhiExecutive - Corporate HR1994 - 1996 (2 years)Corporate HR, Sales HR, Talent Acquisition, Union Negotiations, HR Policyand Processes, Productivity Improvement, Training & Developement,Administration etc.Godrej Consumer Products LimitedInternFebruary 1992 - September 1992 (8 months)Done Project on "Training & Developement" and " HRD Climate" at Godrej,MalanpurGrasim Industries Limited, NagdaSummer TraineeApril 1991 - June 1991 (3 months)Did my Project on "Quality Circle and Manufacturing Excellence" and"Personnel Department Understudy" at Grasim, Nagda ( AV Birla Group)EducationXLRI JamshedpurExecutive Fellow Program in Management ( Doctoral Program), OrganisationalBehaviour · (2019 - 2022)AOTS ( HIDA) , Ministry of Labor, JapanAdvance Program in HR & ER, Human Resources Management/PersonnelAdministration, Industrial Relations · (2014 - 2014)Jiwaji UniversityMBA-Human Resources , Human Resources Management/PersonnelManagement & Industrial Relations · (1990 - 1992)Jiwaji UniversityPage 6 of 7LLB, Law · (1992 - 1996)Jiwaji UniversityB.Sc., Science - Physics, Chemistry, Maths · (1987 - 1990)